聯繫我們
客服時間:週一至六 9:00–18:00
- WhatsApp 即時對話
- 零售銷售諮詢:sales@hitaoboutique.com
- 會員專屬:club@hitaoboutique.com
- B 端商務採購:b2b@hitaoboutique.com
- 客服售後:service@hitaoboutique.com
- 市場合作:info@hitaoboutique.com
- 意見及建議:feedback@hitaoboutique.com
電話:+86 130 8205 9018
地址:香港葵涌金龍工業中心 10G
微信客服 WeChat
掃描下方二維碼,添加我們的微信客服。Scan the QR code below to add our WeChat customer service.

查詢時請提供訂單編號,以便我們更快處理。
關於配送時間、運費與退換貨安排,請參閱頁腳的「配送信息」與「退換貨政策」。
常見問題
多久可以收到?
全單由香港順豐派送。訂單確認付款後,我們會於 24–48 小時內出貨,出貨後會發送順豐物流追蹤編號。
運費怎麼算?
全場免運費:所有香港訂單均不收取運費,亦無免運門檻。
酒瓶破損或漏寄怎麼辦?
請於簽收後 48 小時內拍照,透過 WhatsApp或電郵聯絡客服,核實後安排補寄或退款。
可以退換貨嗎?
酒類屬特殊商品,非質量問題不可退換;如有破損、漏寄或與訂單不符,請於 48 小時內聯絡客服。
Contact Us
Customer Service Hours: Mon–Sat 9:00–18:00 (HKT)
- Chat with us on WhatsApp
- Retail Sales Enquiries: sales@hitaoboutique.com
- Membership: club@hitaoboutique.com
- B2B & Trade Enquiries: b2b@hitaoboutique.com
- Customer Service & After-Sales: service@hitaoboutique.com
- Partnerships: info@hitaoboutique.com
- Feedback: feedback@hitaoboutique.com
Phone: +86 130 8205 9018
Address: 10G, Golden Dragon Industrial Centre, Kwai Chung, Hong Kong
Please quote your order number so we can help you faster.
Shipping: all Hong Kong orders ship free by SF Express. Orders are dispatched within 24–48 hours of payment confirmation, and you will receive an SF Express tracking number.
Returns: wine is a special-category product and cannot be returned for non-quality reasons. If a bottle arrives damaged, is missing, or does not match your order, please send us a photo within 48 hours of delivery and we will arrange a replacement or refund.